Frequently Asked Questions

Frequently asked questions about Dealer Finance Loans.

How Can I apply?

Dealer Finance (DFL) do not accept direct applications.   We can only assist you with finance via our Dealer Members found here.

Which Dealer can I choose

Select your preferred Dealer from our members who has the product you wish to look at purchasing.  Your preferred Dealer can make an application for finance.

How long will it take to get a decision

The application process is straight forward and our Dealer members will guide you through this.  Often the speed at which a decision can be made will depend on how quickly you can provide all the supporting information.

Does a good repayment history assist me with future finance applications?

Most definitely!

What security do I have to provide?

DFL will take security over the item being purchased for the loan.

What information do I need to supply?

Our Dealer members will guide your through this process.  Generally you will complete an application with your personal and financial information and provide proof of your identity, address, income and relevant information.

How much can I borrow?

The amount you can borrow will depend on whether the proposed loan repayments are affordable by you.  When offered finance you will be asked to confirm the proposed repayments can be adequately repaid without causing you undue hardship.

Do I need a deposit?

No, not always as DFL will look at lending you 100% of the cost price.

What loan terms are available?

Generally our loan terms are 36 months however we may consider a loan term up to 48 months depending on your application and the item being purchased.

Can I buy a vehicle privately?

No, DFL only assist with finance for you to purchase off one of our Dealer members.

What interest rates do you charge?

Our interest rates are determined on the strength of your application.  Indicative rates can be found here.

What fees do you charge?

Our fees are detailed here.

Does DFL offer insurance products?

Our Dealer members offer a range of products including GAP and Motor Vehicle and Mechanical Warranties.  Discuss these with the dealer during the application process.

What happens if I default under the agreement

Under the agreement you have certain obligations to meet, including the obligation to make regular payments and ensure the item is registered, warranted and insured at all times.  DFL takes a security interest in the vehicle that it has financed for you. If you fail to meet your commitments under the agreement, DFL may be entitled to repossess and sell your vehicle.  If the sale of the vehicle does not cover your outstanding loan to DFL, you will remain liable for the shortfall and associated sale costs.  Other fees may apply if you fail to meet your commitments under the agreement.  These can be found within our Finance  page.

Let us know if you’re having trouble paying. The sooner you let us know the better. Call us on (03) 341-5075 whatever the reason, we want to help.

What should I do if I change my address?

Simply email us at  or contact us on (03) 341-5075.